ASHWORTH BZ420 ONLINE EXAM 3

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    Question
    Question 1 of 20
    5.0/ 5.0 Points
    What percentage of learning on the job comes from informal learning?
    A. 80
    B. 75
    C. 90
    D. 45
    Question 2 of 20
    5.0/ 5.0 Points
    Who performs the initial orientation?
    A. an HR specialist
    B. the supervisor
    C. neither A nor B
    D. both A and B
    Question 3 of 20
    5.0/ 5.0 Points
    __________ is a detailed study of the job to determine what specific skills the job requires.
    A. Needs analysis
    B. Task analysis
    C. Performance analysis
    D. Training strategy
    Question 4 of 20
    5.0/ 5.0 Points
    __________ is a section of an employers website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.
    A. Videospace
    B. A learning portal
    C. A training portal
    D. none of the above
    Question 5 of 20
    5.0/ 5.0 Points
    In __________ trainees learn by making realistic decisions in simulated situations.
    A. improvisation
    B. management games
    C. case studies
    D. action learning
    Question 6 of 20
    5.0/ 5.0 Points
    Orientation typically includes information on __________.
    A. employee benefits
    B. daily routine
    C. safety measures
    D. all of the above
    Question 7 of 20
    5.0/ 5.0 Points
    The __________ process includes improving the firms future performance and making sense of terms of the firms strategy and goals.
    A. management development
    B. management skills inventory
    C. action planning
    D. performance support
    Question 8 of 20
    5.0/ 5.0 Points
    The first step in creating a training program is to __________.
    A. assess the programs successes or failures
    B. design the program content
    C. analyze employees training needs
    D. train the targeted group of employees
    Question 9 of 20
    0.0/ 5.0 Points
    A successful orientation should achieve which of the following?
    A. The new employee should feel welcome.
    B. The new employee should understand the organization in a broad sense.
    C. The new employee should have clear understanding of what is expected.
    D. All of the above.
    Question 10 of 20
    5.0/ 5.0 Points
    __________ means having a person learn a job by actually doing it.
    A. Practice
    B. On-the-job training
    C. Social learning
    D. Modeling
    Question 11 of 20
    5.0/ 5.0 Points
    To improve the orientation process some firms provide their incoming managers with __________.
    A. preloaded personal digital assistants
    B. disks containing discussions of corporate culture
    C. a free breakfast
    D. A and B only
    Question 12 of 20
    5.0/ 5.0 Points
    Delivering learning content on demand via electronic devices when needed is termed __________ learning.
    A. mobile
    B. cell-based
    C. demand driven
    D. all of the above
    Question 13 of 20
    5.0/ 5.0 Points
    In the __________ method a manager is presented with a written description of an organizational problem to diagnose and solve.
    A. case study
    B. diagnose and learn
    C. action learning
    D. job rotation
    Question 14 of 20
    5.0/ 5.0 Points
    Which of the following characterizes training today?
    A. Training is increasingly more strategic.
    B. Training is more prevalent in the higher levels of an organization.
    C. Training is developing a great reputation for getting results.
    D. Training is being evaluated extensively.
    Question 15 of 20
    5.0/ 5.0 Points
    Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.
    A. job rotation
    B. understudy
    C. coaching
    D. special assignments
    Question 16 of 20
    5.0/ 5.0 Points
    A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________.
    A. job instruction training
    B. understudy training
    C. programmed learning
    D. apprenticeship training
    Question 17 of 20
    5.0/ 5.0 Points
    __________ is the continuing process of instilling in all employees the attitudes standards and values that the organization expects.
    A. Socialization
    B. Training
    C. Development
    D. Orientation
    Question 18 of 20
    5.0/ 5.0 Points
    Any attempt to improve managerial performance by imparting knowledge changing attitudes or increasing skills is called __________.
    A. diversity training
    B. on-the-job training
    C. performance improvement programs
    D. management development
    Question 19 of 20
    5.0/ 5.0 Points
    __________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.
    A. Developmental solutions
    B. Improvisation
    C. Spontaneity
    D. Quick time
    Question 20 of 20
    5.0/ 5.0 Points
    The basic aim of __________ is to increase the participants insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.
    A. sensitivity training
    B. action research
    C. group therapy
    D. coaching

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