Quality Health Care for Homeless Children: Achieving the AAP Recommendations for Care of Homeless Children and Youth
Avik Chatterjee, Marvin So, Spencer Dunleavy, Emily Oken
Journal of Health Care for the Poor and Underserved, Volume 28, Number4, November 2017, pp. 1376-1392 (Article)
Published by Johns Hopkins University PressDOI:
For additional information about this article
[ Access provided at 10 Apr 2022 16:39 GMT from San Francisco State University ]
https://doi.org/10.1353/hpu.2017.0121
https://muse.jhu.edu/article/677357
© Meharry Medical College Journal of Health Care for the Poor and Underserved 28 (2017): 1376–1392.
ORIGINAL PAPER
Quality Health Care for Homeless Children: Achieving the AAP Recommendations for Care of
Homeless Children and YouthAvik Chatterjee, MD, MPH
Marvin So, MPH, CHESSpencer Dunleavy, AB
Emily Oken, MD, MPH
Abstract: Background. We assessed whether and how health care organizations serving homeless pediatric patients meet recommendations issued by the American Academy of Pediatrics (AAP). Methods. We conducted a web- based survey of Health Care for the Homeless (HCH) Program grantees serving children. Results. Of 169 grantees, 77 (46%) responded. All organizations reported connecting patients to specialty services. Nearly all reported screening for homelessness (90%), facilitating Medicaid enrollment (90%), con-necting patients to benefits (94%), addressing underlying causes of homelessness (83%), assisting with transportation (83%), and knowing about the causes of homelessness (76%). Fewer reported integrating comprehensive care into acute visits (61%) or having medical- legal partnerships (57%). Federally qualified health center status was associated with meeting more recommendations. We described barriers and facilitators to meeting recommenda-tions. Discussion. Health care organizations serving homeless children largely meet AAP recommendations, but integrating comprehensive care into acute visits remains an area for improvement. Disseminating best practices may support guideline adherence.
Key words: Homeless children, homeless youth, quality of health care.
Homelessness among families remains a persistent social and public health challenge. While most recent Department of Housing and Urban Development point- in- time estimates indicate that the number of people in families who are homeless have declined from 2007–2015, progress remains heterogeneous, with declines observed in 34 states and increases in 17 states in the past year.1 Moreover, the number of families each year who experience homelessness remains higher than any other developed country, representing 2.5 million children nationwide.2
Avik Chatterjee is affiliated with the Boston Health Care for the Homeless Program and the Division of Global Health Equity, Brigham and Women’s Hospital. Marvin So is affiliated with the Department of Social and Behavioral Sciences, Harvard T.H. Chan School of Public Health. Spencer Dunleavy is a graduate of Harvard College. Emily Oken is affiliated with the Department of Population Medicine, Harvard Medical School and the Harvard Pilgrim Health Care Institute. Corresponding author, Avik Chatterjee, can be reached at the Boston Health Care for the Homeless Program, 780 Albany St, Boston, MA 02138, Phone: 617- 256- 0286, Email: avc031 @mail .harvard .edu.
Chatterjee et al. 1377
Homelessness can be particularly harmful for families, nearly half of which include children under the age of six.3 Such families can have short- or longer- term living situations—including shelters or homes of friends or family—that are far from their social support networks and their medical homes, making optimal medical care difficult. For decades, the medical and public health literature have documented a range of challenges associated with homelessness in childhood, distinct from that of low- income children more broadly. Homeless children are at greater risk for health concerns including under- and overnutrition,4–6 chronic illness,7,8 internalizing and externalizing behavior problems,9–11 and dental decay.6 In addition, homeless children perform worse academically12,13 and often struggle with social functioning14 compared with housed peers. Homeless parents also face their own challenges, with elevated rates of health issues consistent with that of their children as well as increased sexual risk behaviors,8 smoking rates, and psychopathology.15 Given the wellspring of knowl-edge and national attention regarding the lifelong negative consequences of poverty and instability in early life,16,17 homeless families represent a uniquely vulnerable population.
The medical and social needs of homeless families can best be addressed by primary care providers who provide comprehensive, longitudinal, collaborative care.18 Accessing this care can be difficult for families given the traumatic stressors (e.g., eviction from previous home,19,20 domestic violence15,21) that frequently set the stage for a period of homelessness. Higher outpatient8 and emergency care22 use is observed for these fami-lies compared with non- homeless, low- income counterparts. Given that families may need a broader range of social services than homeless adults (e.g., child care, schools) and are more often linked into residential programs that frequently work with health care services, coordinated models of care have been recommended for such families for several decades.18,22,23
In June 2013, the Council on Community Pediatrics of the American Academy of Pediatrics (AAP) released a policy statement outlining recommendations for optimal care of homeless children and adolescents.23 Guided by the evidence on risk factors for homelessness and its subsequent health effects, the AAP suggests that pediatricians are uniquely positioned to address the health needs of homeless children through both clinical strategies and advocacy for improved systems and policies. The recom-mendations (Box 1), which emphasize strategies to identify and surmount health chal-lenges affiliated with unstable housing, are consistent with the Agency for Healthcare Research and Quality’s (AHRQ) definition of quality health care: “doing the right thing for the right patient, at the right time, in the right way to achieve the best possible results.”24
Despite the existence of the AAP recommendations and the persistent problem of child homelessness, we were unable to find literature describing the characteristics of organizations that are taking care of homeless children, how well these organiza-tions meet the needs of such children and their families, and the ways in which these needs are met. To begin to fill this gap, we conducted a nationwide survey of provider organizations competitively funded by the Health Resources and Services Administra-tion’s (HRSA) Bureau of Primary Care specifically to provide care to homeless patients via the Health Care for the Homeless (HCH) Program. Twelve percent of patients
Quality health care for homeless children1378
nationwide receiving care at HCH- funded facilities are children and youth under 18 years.25
The specific aims of this study were (1) to describe characteristics of organizations taking care of homeless children, (2) to assess the extent to which organizations that take care of homeless children meet the AAP recommendations for optimal care, (3) to evaluate what organizational and other factors are predictors for whether organiza-tions providing care for homeless patients meet the AAP recommendations, and (4) to highlight organizational best practices that facilitate meeting AAP recommendations.
Methods
Participants. We obtained a publicly available list of 263 organizations receiving fund-ing from the Health Resources and Services Administration’s (HRSA) HCH Program in 2014. Through a Cooperative Agreement with the National Health Care for the
Box 1. AMERICAN ACADEMY OF PEDIATRICS RECOMMENDATIONS FOR OPTIMAL CARE OF HOMELESS CHILDREN, ADAPTED FROM AAP COUNCIL ON COMMUNITY PEDIATRICS (2013)
AAP Recommendation
1 Pediatricians should help homeless children increase access to health care services by promoting and, when possible, facilitating Medicaid enrollment to eligible children and families.
2 Pediatricians should familiarize themselves with best practices for care of homeless populations and the management of chronic diseases in homeless populations.
3 Pediatricians should optimize acute care visits to best resolve patient concerns and provide comprehensive care when possible.
4 Pediatricians should seek to identify the issues of homelessness and housing insecurity in their patient populations.
5 Pediatricians should seek to identify underlying causes of homelessness in specific families and help facilitate connection to appropriate resources.
6 Pediatricians should partner with families to develop care plans that acknowledge barriers posed by homelessness.
7 Pediatricians should become familiar with government and community based services that assist families with unmet social and economic needs.
8 Pediatricians should support and assist in the development of shelter- based care, including partnering with mental health, dental, and other health programs when possible.
9 Pediatricians can learn about the causes and prevalence of homelessness in their communities.
Chatterjee et al. 1379
Homeless Council, the program funds grantees in all 50 states, the District of Colum-bia, and Puerto Rico, and serves over 800,000 patients annually.25 Organizations on this list might take care of homeless adults, children, or both, and vary greatly in size, location and scope of services offered.26 We used information from services listed on organization websites, supplemented by phone calls to organization contacts when a website did not provide this information or was non- functional. Through this pro-cess, we determined that 169 of the 263 grantee organizations took care of pediatric patients.
In order to maximize our response rates we employed several techniques informed by the literature on web- based survey administration to physicians and health care staff, who often have demanding work schedules.27,28 From the information provided to HRSA, we sent an email to the organization’s primary contact describing the study and containing a link to an online consent form. Four of these contact emails were not up- to- date or accurate, so those sites were excluded from our sample. Organization contacts who agreed to participate in the study then proceeded to answer the questions on the online survey. We sent the initial e- mail in September of 2015, which yielded 66 (39%) responses within the first month the survey was open. We then sent three subsequent reminders each month afterwards.
For organizations that did not respond to the email, we called them using a stan-dardized phone script,29 reminding the organizational contact about the survey, asking if they had any questions about the survey, and/or asking if they needed assistance filling out the survey over the phone. Telephone reminders yielded an additional 11 (7%) responses. We entered all participating organizations into a lottery for a $100.00 gift certificate for completing the survey.
Survey. We used the online Qualtrics software (Version 9, 2015, Provo, Utah) to design the survey instrument. It contained questions soliciting sociodemographic information about the provider organization, relevant covariates, and our primary outcome of interest—whether the organization met each of the nine AAP recommen-dations (Box 1). In addition, we solicited best practice recommendations that enabled providers to achieve the guidelines as open- ended questions (e.g., “Please describe any ‘best practices’ in screening for housing instability that your organization might like to share with other organizations”). Prior to administration, staff members at two HCH grantee sites (i.e., the target audience) pilot- tested the instrument for clarity, relevance, and succinctness, to maximize likelihood of response.30
Covariates. We also assessed a number of covariates that we deemed likely to be associated with our predictor and/or outcomes. We asked whether the organization took care of patients in an urban, rural, or suburban area; what classification(s) best described the clinic (mobile clinic, federally qualified health center, university/aca-demic clinic, non- profit organization or charity, for- profit organization); and whether nurse practitioners (NPs), physician assistants (PAs), nurses, advanced practice nurses, pharmacists, social workers, community health workers (CHWs), medical assistants (MAs), physicians (MD or DO), or medical educators were part of the care team. We also asked the number of unique homeless pediatric patients seen by the organization in the past calendar year and the number of outpatient pediatric visits in the past cal-endar year.
Quality health care for homeless children1380
Data analysis. We calculated descriptive statistics of organizations that provide care to homeless families and determined how many organizations met each of the recommendations. We also conducted bivariate Poisson regression analysis to investi-gate the extent to which clinic characteristics were associated with meeting additional AAP recommendations. The characteristics we examined were being an urban/rural/suburban location, what region of the country the clinic was in, whether the state expanded Medicaid, type of clinic, and number of patients seen each year. Finally, we used ad hoc groupings to organize the best practices cited by organizations for meeting AAP guidelines into categories. The institutional review boards of the Harvard Pilgrim Healthcare Institute and Harvard Longwood Medical Area reviewed and approved study procedures as exempt. Participants indicated informed consent by reviewing information about study procedures, risks, and benefits and clicking a button if they desired to initiate the survey.
Results
Of those 169 homeless health care organizations that received email invitations to participate and take care of homeless children, 77 (46%) answered at least one ques-tion from the survey and 34 (20.1%) completed the entire survey. Respondents who filled out the survey included staff identifying as Director (N = 21), Executive (N = 9), Coordinator (N = 4), Case Manager (N = 3), or Other (N = 2). Participating orga-nizations represented all 10 U.S. Department of Health and Human Services (HHS) Public Health Service Regions, 25 states, and 43 cities. Eighty- six percent reported taking care of patients in urban areas, 22% in suburban areas, and 27% in rural areas. Twenty- three percent reported being mobile clinics, 17% report being federally qualified health centers (FQHCs), 9% reported being community health centers but not FQHCs, 10% reported being clinics associated with public health departments, 3% reported being university- affiliated clinics, and 38% reported being another type of non- profit (Table 1).
All organizations reported being able to connect patients to oral health, mental health, and subspecialty services. The majority of organizations reported screening for homelessness (90%), helping children apply for Medicaid (90%), and connect-ing patients to government/community- based services (e.g., WIC, SNAP, TANF or a medical- legal clinic) (94%)—though only 60% reported helping patients with all four. Most organizations reported addressing underlying causes and severity of homeless-ness (83%), assisting patients with transportation (83%), and having staff who know about the causes of homelessness (76%). Fewer reported creating care plans integrating comprehensive and acute care (61%) (Figures 1 and 2). Poisson regression results indi-cated that number of patients seen, Census region, being in a state that has expanded Medicaid, and number of full- time equivalents (FTEs) of each employee type were not associated with increases in number of AAP guidelines met. In contrast, FQHC status did seem to be important; clinics with FQHC status reported meeting 73% more guidelines than clinics without FQHC status (RR: 1.73; 95% CI: 1.01, 2.69, p = .04) (Table 2).
When asked for factors that facilitated meeting recommendations, many organizations
Table 1.CHARACTERISTICS OF HEALTH CARE FOR THE HOMELESS PROGRAM GRANTEE RESPONDENTS TO A WEB- BASED SURVEY
Characteristic Count
HHS Region,a N (%) Region 1 (CT, ME, MA, VT, NH, RI) Region 2 (NY, NJ, PR, VI) Region 3 (DE, DC, MD, PA, VA, WV) Region 4 (AL, FL, GA, KY, MS, NC, SC, TN) Region 5 (IL, IN, MI, MN, OH, WI) Region 6 (AR, LA, NM, OK, TX) Region 7 (IA, KS, MO, NE) Region 8 (CO, MT, ND, SD, UT, WY) Region 9 (AZ, CA, HI, NV, and US territories) Region 10 (AK, ID, OR, WA)
3 (6) 6 (13) 3 (6) 7 (15)
10 (21) 4 (9) 1 (2) 2 (4) 9 (19) 2 (4)
Area Served, N (%) Urban Suburban Rural
38 (86) 10 (23) 12 (27)
Organization Type, N (%) Mobile health clinic Federally qualified health center (FQHC) Other health center (not FQHC) Health department (City, County, or State) Academic/university of hospital- affiliated clinic For- profit company or hospital Other non profit or charity
16 (17) 12 (13)
6 (7) 7 (7) 2 (2) 0 (0)
26 (28)Full- Time Equivalents, Mean (Range)
Physician (MD or DO) Nurse Practitioner (NP) Physician Assistant (PA) Nurse (RN or LPN) Social Worker (MSW, LCSW) Community Health Worker Medical Assistant (MA)
7 (0–59) 5 (0–26) 2 (0–16) 6 (0–40) 6 (0–75) 5 (0–104)
17 (0–171)Past Year Patient Visits, Mean (Range)
Homeless Pediatric Patients Outpatient Homeless Pediatric Visits
510 (0–3221)490 (0–5324)
Language Spoken By Patients, N (%) Patients Primarily Speak English Some or Half Primarily Speak Another LanguageMost or All Speak Another Language
3 (7)
34 (79) 6 (14)
a The HHS Public Health Service Regions represent areas of the country, led by Regional Directors, addressing the health needs of communities and individuals through state and local organizations (http:// www .hhs .gov/ about/ agencies/ regional – offices/).
Figure 1. Percentage of Health Care for the Homeless Program grantee respondents that reported meeting each of the nine AAP guidelines for care of homeless children as described in Box 1.
Figure 2. The extent to which 33 Health Care for the Homeless Program grantee respondents reported fulfilling AAP guidelines for health care of homeless and unstably housed children. The bars show how many organizations filled that number of recommendations (left axis). The curve traces the percentage of organizations filling that number of recommendations (right axis).
Chatterjee et al. 1383
cited electronic health record (EHR) tools such as special forms and decision support tools. Respondents also referenced inter- professional teams as important to success, cit-ing factors such as “integrated behavioral health ‘warm handoffs’” (in- person discussions of transitions of care), “regular interdisciplinary meetings,” and “the team approach.” Finally, respondents described strong relationships with community organizations as important for meeting recommendations, noting “many partnerships and MOU’s [Memoranda of Understanding] with Community Based Organizations,” or that “We attend and collaborate with the Homeless Coalition” (Box 2). Respondents were typically more succinct when describing barriers to meeting recommendations, but frequently cited lack of time, lack of local and state resources, and patient immigration status as common barriers to meeting AAP guidelines.
Discussion
Organizations that provide health care to homeless children are doing well at meet-ing most AAP recommendations. These results are not surprising, given the HCH program’s documented successes in meeting the needs of homeless populations.31 Three- quarters of organizations met at least seven of the nine recommendations. Team- based care, medical- legal partnerships, and incorporating comprehensive care into acute care visits are areas for improvement that have been corroborated by others as efficacious for children in poverty.32–34 Promoting and disseminating best practices—EHR tools, inter- professional teams, and strong relationships with com-munity organizations, for example—might help other organizations achieve greater success. Improved networking strategies, such as collaborative listservs or conference calls, might facilitate knowledge- sharing across organizations towards meeting AAP guidelines.35
Table 2.SELECTED POISSON REGRESSION RESULTS FOR HEALTH CARE FOR THE HOMELESS PROGRAM GRANTEE RESPONDENT CHARACTERISTICS ASSOCIATED WITH ACHIEVING AAP GUIDELINES FOR CARE OF HOMELESS CHILDREN
Characteristics Relative Risk (95%CI) P- Value
Number of pediatric visits per year (tertiles) 1.20 (0.83, 1.68) 0.28Clinic type—Federally qualified health center 1.73 (1.01, 2.69) 0.04Census region 0.95 (0.66, 1.38) 0.81Clinic in a state that has expanded Medicaid 1.04 (0.77, 1.40) 0.81Number of Physician Full- Time Equivalents 1.00 (0.88, 1.15) 0.48Number of Community Health Worker Full-
Time Equivalents 1.00 (0.99, 1.01) 0.67
Quality health care for homeless children1384
Box 2.ILLUSTRATIVE COMMENTS FROM HEALTH CARE FOR THE HOMELESS PROGRAM GRANTEE RESPONDENTS’ REPORTS OF BEST PRACTICES FOR MEETING AAP GUIDELINES ORGANIZED INTO THREE THEMATIC GROUPS.
Theme Representative Quotations
Electronic Health Record tools
“We have an intake form which screens for housing instability on their first visit and is captured on EHR for every subsequent visit”
“Presently we are utilizing [a specific] software, we have a registration and eligibility department that our case managers look for what is available that will meet the clients’ needs based on [federal poverty level].”
“We added a tool developed by the enabling support team members to the registration packet.”
Interprofessional teams “On site LCSW available for integrated behavior health “warm handoff ” at the time of all visits”
“Regular interdisciplinary team meetings”“Care coordination between medical staff and care
management is key.”“Our organization has the team approach to follow-
up with clients for every referral, we have a dedicated person in the team care approach that manages the patients care.”
Strong relationships with community organizations
“Many partnerships and MOU’s with Community Based Organizations”
“We attend and collaborate with the homeless coalition and maintain our outreach and case managers aware of as well as continues training, as well as attending the QA/QI and QM meetings”
EHR = Electronic Health Record; LCSW = Licensed Clinical Social Worker; MOU = Memorandum of Understanding; QA/QI = Quality Assurance/Quality Improvement; QM = Quality Monitoring
In our analysis, FQHC status was associated with meeting more guidelines. It is conceivable that FQHCs would be effective in meeting the AAP guidelines; FQHCs are known to meet or exceed the performance of private practice primary care providers on established quality measures.27 Adopting FQHC status may be a strategy for organiza-tions to provide quality care for this population. Conversely, FQHC status may simply be an indicator of having the resources to meet FQHC administrative requirements—
Chatterjee et al. 1385
which may signify capacity to meet guidelines.* Other factors that might affect how well organizations met guidelines, such as size and scale of the program (measured as number of patients seen in a year or number of physician FTEs) and program location in a state that expanded Medicaid, were not associated with guideline adherence. In the case of Medicaid, since many children living in poverty are covered under traditional Medicaid or by State Children’s Health Insurance Programs (SCHIPs), expansion may have had less of an impact on their care.36
Respondents reported a paucity of time and local/state resources, as well as patient immigration/insurance status as barriers to meeting guidelines. Notably, our regres-sion models did not demonstrate that state Medicaid expansion status was related to number of guidelines achieved, but it is reasonable to expect that variations in local and state resources would affect access to insurance, shelter, dental care, mental health care, and other factors important for meeting health needs. Immigrant status is known to be associated with worse quality of care, because of factors including lack of access to insurance and benefit programs, limited English proficiency, and low health literacy.37 Respondents frequently cited EHR tools as helpful in meeting guidelines. This finding corroborates the view that EHRs improve quality of care.38 The use of inter- professional teams was also noted as important; literature has demonstrated that they facilitate improved access to and quality of care for underserved patients.39 Strong relationships with community organizations were also commonly cited as best practices, which stands to reason given the multi- sector involvement needed to address comprehensively the needs of these children.23,40,41
Most of the organizations in our study are close to meeting all of the AAP recom-mendations. Although this is an important first step in filling the gap for homeless pediatric care, it would be premature to claim that homeless children and adolescents are receiving sufficiently high- quality care. Many young people experiencing homeless-ness continue to exhibit worse health outcomes than their peers.8,18,42 There are several possible explanations for this persistent disparity.
First, it may be that organizations need additional support to meet all of the AAP recommendations. Collaboration and sharing of best practices via existing (e.g., Na-tional Health Care for the Homeless Council conference) and emergent (e.g., online communities of practice43) approaches may enable organizations to meet guidelines more fully.
Second, there may be additional strategies, not already outlined in the AAP guide-lines that help organizations provide quality services. Qualitative and quantitative investigations of how the most effective organizations attain positive outcomes for their patients may yield additional strategies for optimizing care. Periodic reassessment of the guidelines set forth by the AAP for this population is warranted. Notably, the AAP recommendations (Box 1) differ from clinical practice guidelines, which describe recom-mendations for specific conditions based on systematic evidence reviews. This makes
*Currently, to be certified as a federally qualified health center, a non-profit entity must meet several requirements, including receiving a grant under Section 330 of the Public Health Service Act (42 U.S.C. §254b), providing comprehensive services and ongoing quality assurance, and meeting other service, management, finance, and governance requirements.53
Quality health care for homeless children1386
sense since many of the recommendations for homeless children come from a nascent evidence- base,44 but it means that they should be interpreted as evidence- informed approaches, rather than guidelines with demonstrated effectiveness.
Finally, it may be that factors outside of medical care impact the health of children experiencing homelessness (i.e., social determinants of health), such that even optimally delivered services cannot eliminate disparities in health outcomes. While connect-ing patients to relevant resources to help with housing, food (WIC, SNAP), and cash assistance (TANF) may fall under the purview of HCH organizations, other factors (e.g., education, crime, built environment) may not. However, increased awareness of the role that pediatric primary care can play in addressing social determinants have prompted investigations into novel strategies, such as intersectoral partnerships.40,41 For homeless families, the need for coordination across systems was well- articulated in the Family Connection toolkit developed by the U.S. Interagency Council on Homeless-ness.21 Practice- based tools to measure community needs such as the Child Opportunity Index45 may support organizations in addressing these factors that have historically remained outside the medical realm. The ultimate success of such non- clinical efforts involves the identification and prioritization of policy levers, and relationship- building with the organizations necessary to effect system- wide change.
HCH grantees have a record of success working with local organizations to catalyze policies to improve the health of individuals experiencing homelessness. Examples include the implementation of Housing First in Greater Boston in which the Boston Health Care for the Homeless Program was centrally involved,46 and the Colorado Coalition for the Homeless’ models linking treatment delivery and permanent supportive housing.47
Strengths and limitations. The major strength of this study is its novel contribu-tion. To our knowledge, this is the first assessment to explore how much and in what ways homeless pediatric care is consistent with guidance from the leading authority on children’s medical needs. In addition, this is the first study to characterize the pediatric services that are administered by HCH grantees.
However, this study should be interpreted in light of limitations. Namely, the response rate for survey completion was relatively low, which may have limited our ability to detect significant findings. All responses were also self- reported, which may be sub-ject to social desirability bias. Nonetheless the responses we did receive appeared to be representative—respondent organizations constituted a range of geographic areas, clinic sizes, and a broad set of strategies. Survey research indicates that these response rates are not uncommon in primary care physician surveys30,48 and that response bias resulting from low response rates may be minimal for pediatric providers.49 Although we employed electronic survey best practices given time and cost constraints, future research could use additional techniques to increase response rates, such as uncondi-tional fixed payments for returned surveys rather than a lottery- based incentive,50 to illuminate a more comprehensive picture.
An additional limitation to generalizability is our use of the HRSA HCH grantees list to recruit participants. HCH grantees are competitively selected based on criteria relevant to quality care (e.g., services to facilitate access such as translation and outreach) so this sample of organizations may already be well- equipped to deliver comprehensive care.51 The quantitative analyses are difficult to interpret given the low response rate,
Chatterjee et al. 1387
but the responses give us a good qualitative sense of the strengths, diversity, and needed improvements of HCH programs regarding pediatric care.
Directions for future research. The optimal goal for research on the health of children experiencing homelessness would be to examine how interventions in health care delivery affect health outcomes. Which guidelines yield the most improvement in health outcomes, and which may be less necessary? Do children who receive care at organizations meeting AAP guidelines have better health outcomes than those who do not? Do organizations dedicated to the care of homeless children achieve better outcomes than clinics, such as community health centers, that see many children experiencing homelessness but whose care models are not dedicated solely to that task? Finally, what other quality measures should be considered that could improve health for this vulnerable group (e.g., AAP guidance for age- appropriate preventive measures52)? Partnerships between academia, organizations caring for homeless children, government agencies with claims data (e.g., Medicaid), and homeless families themselves will all be needed to investigate these questions, as we seek to improve the health of children experiencing homelessness.
Conclusion. This study provides preliminary support that organizations providing care to homeless children are doing well at meeting AAP recommendations. Team- based care and incorporating comprehensive care into acute care visits are areas for improvement. Disseminating best practices—EHR tools, inter- professional teams, strong relationships with community organizations, and adoption of FQHC status, for example—might help organizations achieve greater success. While optimizing health care delivery to homeless children by implementing AAP guidelines is important, additional work to address broader issues that affect their health—including strategies to end family homelessness—will be vitally important.
Acknowledgment
A. Chatterjee and M. So are joint first authors and contributed equally to this work. We thank the HCH Grantee Respondents for their willingness to help. In addition, we are grateful for the insights and support of Jessie Gaeta, Casey Leon, Monica Bharel (Bos-ton Health Care for the Homeless Program), and Molly Meinbresse (National Health Care for the Homeless Council). Preliminary findings of this study were presented at the Pediatric Academic Societies 2016 Meeting. Dr. Oken and Mr. So received support from the National Institutes of Health (K24 HD 069408) and U.S. Department of Health and Human Services’ Maternal- Child Health Bureau (T76 MC00001), respectively. The other authors received no funding for this project.
References 1. The 2015 Annual Homelessness Assessment Report (AHAR) to Congress, Part 1:
Point- in- Time Estimates of Homelessness. Washington, DC: U.S. Department of Housing and Urban Development, Office of Community Planning and Development, 2015. Available at: https:// hudexchange.info/resources/documents/2015-AHAR-Part-1 .pdf
2. Bassuk E, DeCandia C, Beach C, et al. America’s Youngest Outcasts: A Report Card
Quality health care for homeless children1388
on Child Homelessness. Waltham, MA: The National Center on Family Homeless-ness, American Institutes for Research, 2014.
3. The National Center on Family Homelessness. The characteristics and needs of families experiencing homelessness. Waltham, MA: The National Center on Family Homelessness, 2011. Available at: www .familyhomelessness .com.
4. Drake MA. The nutritional status and dietary adequacy of single homeless women and their children in shelters. Public Health Rep. 1992 May- Jun;107(3):312–9.PMid:1594741 PMCid:PMC1403652
5. Taylor ML, Koblinsky SA. Food consumption and eating behavior of homeless pre-school children. J Nutr Educ. 1994;26(1):20–5.https:// doi .org/ 10 .1016/ S0022 – 3182 (12 )80830 – 2
6. Chiu SH, DiMarco MA, Prokop JL. Childhood Obesity and Dental Caries in Home-less Children. J Pediatr Heal Care. 2013 Jul- Aug;27(4):278–83. Epub 2012 Jan 12.https:// doi .org/ 10 .1016/ j .pedhc .2011 .11 .007PMid:22243922
7. Wright J. Poverty, homelessness, health, nutrition, and children. In: Kryder- Coe J, Salamon L, Molnar J, eds. Homeless Children and Youth: A New American Dilemma. New Brunswick, NJ: Transaction Publishers, 1991:71–104.
8. Weinreb L, Goldberg R, Bassuk E, et al. Determinants of health and service use patterns in homeless and low- income housed children. Pediatrics. 1998 Sep;102(3 I):554–62.
9. Zima BT, Wells KB, Freeman HE. Emotional and behavioral problems and severe academic delays among sheltered homeless children in Los Angeles County. Am J Public Health. 1994 Feb;84(2):260–4.https:// doi .org/ 10 .2105/ AJPH .84 .2 .260PMid:7507648 PMCid:PMC1614997
10. Bassuk EL, Weinreb LF, Dawson R, et al. Determinants of behavior in homeless and low- income housed preschool children. Pediatrics. 1997. Jul;100(1):92–100.
11. Bassuk EL, Rosenberg L. Psychosocial characteristics of homeless children and chil-dren with homes. Pediatrics. 1990 Mar;85(3):257–61.PMid:2304777
12. Rubin DH, Erickson CJ, Agustin MS, et al. Cognitive and Academic Function-ing of Homeless Children Compared With Housed Children. Pediatrics. 1996 Mar;97(3):289–94.PMid:8604259
13. Murphy J. Homeless Children and Youth at Risk: The Educational Impact of Displace-ment. J Educ Students Placed Risk. 2011;16(1):38–55.https:// doi .org/ 10 .1080/ 10824669 .2011 .554143
14. Koblinsky SA, Gordon AL, Anderson EA. Changes in the social skills and behavior problems of homeless and housed children during the preschool year. Early Educ Dev. 2000;11(3):321–38.https:// doi .org/ 10 .1207/ s15566935eed1103 _6
15. Vostanis P, Tischler V, Cumella S, et al. Mental health problems and social supports among homeless mothers and children victims of domestic and community violence. Int J Soc Psychiatry. 2001 Winter;47(4):30–40.https:// doi .org/ 10 .1177/ 002076400104700403PMid:11694056
Chatterjee et al. 1389
16. McDonough P, Sacker A, Wiggins RD. Time on my side? Life course trajectories of poverty and health. Soc Sci Med. 2005 Oct;61(8):1795–808. Epub 2005 Apr 26.https:// doi .org/ 10 .1016/ j .socscimed .2005 .03 .021PMid:16029777
17. Shonkoff JP, Garner AS, Siegel BS, et al. The lifelong effects of early childhood adversity and toxic stress. Pediatrics. 2012 Jan;129(1):e232–46. Epub 2011 Dec 26.https:// doi .org/ 10 .1542/ peds .2011 – 2663PMid:22201156
18. Grant R, Gracy D, Goldsmith G, et al. Twenty- five years of child and family home-lessness: Where are we now? Am J Public Health. 2013 Dec;103 Suppl 2:e1–10. Epub 2013 Oct 22.https:// doi .org/ 10 .2105/ AJPH .2013 .301618PMid:24148055 PMCid:PMC3969115
19. Cowan BA. Trauma Exposures and Mental Health Outcomes Among Sheltered Chil-dren and Youth Ages 6–18. In: Supporting Families Experiencing Homelessness. New York, NY: Springer New York; 2014:37–55.
20. DeCandia CJ, So M, Hayes L. Family experiences of homelessness in Massachusetts: the case for family- centered care. Boston, MA: Homes for Families, 2017.
21. United States Interagency Council on Homelessness. Family connection: building systems to end family homelessness. Washington, DC: United States Interagency Council on Homelessness, 2016. Available at: https:// www .usich .gov/ tools – for – action/ family – connection.
22. Miller DS, Lin EHB. Children in sheltered homeless families: reported health status and use of health services. Pediatrics. 1988 May;81(5):668–73.PMid:3357727
23. American Academy of Pediatrics Council on Community Pediatrics. Providing care for children and adolescents facing homelessness and housing insecurity. Pediatrics. 2013 Jun;131(6):1206–10. Epub 2013 May 27.https:// doi .org/ 10 .1542/ peds .2013 – 0645PMid:23713108
24. Agency for Healthcare Research and Quality. Your guide to choosing quality health care. Rockville, MD: Agency for Healthcare Research and Quality, 2016. Available at: http:// archive .ahrq .gov/ consumer/ qnt.
25. Health Resources and Services Administration. 2014 health center data: national health care for the homeless program grantee data. Washington, DC: Health Resources and Services Administration, 2014. Available at: http:// bphc .hrsa .gov/ uds/ datacenter .aspx ?fd = ho #ft.
26. National Health Care for the Homeless Council. Fact Sheet: Health Care for the Homeless Program. Nashville, TN, National Health Care for the Homeless Council, 2011. Available at: http:// www .nhchc .org/ wp – content/ uploads/ 2011/ 09/ HCHFact-SheetMay2011 .pdf.
27. Goldman LE, Chu PW, Tran H, et al. Federally qualified health centers and private prac-tice performance on ambulatory care measures. Am J Prev Med. 2012 Aug;43(2):142–9.https:// doi .org/ 10 .1016/ j .amepre .2012 .02 .033PMid:22813678 PMCid:PMC3595189
28. Flanigan TS, McFarlane E, Cook S. Conducting survey research among physicians and other medical professionals: a review of current literature. In: Proceedings of the
Quality health care for homeless children1390
Survey Research Methods Section, American Statistical Association. Alexandria, VA: American Statistical Association, 2008:4136–4147.
29. Ziegenfuss JY, Burmeister KR, Harris A, et al. Telephone follow- up to a mail survey: when to offer an interview compared to a reminder call. BMC Med Res Methodol. 2012 Mar 20;12:32.https:// doi .org/ 10 .1186/ 1471 – 2288 – 12 – 32PMid:22433024 PMCid:PMC3323423
30. VanGeest JB, Johnson TP, Welch VL. Methodologies for improving response rates in surveys of physicians: a systematic review. Eval Health Prof. 2007 Dec;30(4):303–21.https:// doi .org/ 10 .1177/ 0163278707307899PMid:17986667
31. Zlotnick C, Zerger S, Wolfe PB. Health care for the homeless: what we have learned in the past 30 years and what’s next. Am J Public Health. 2013 Dec;103 Suppl 2:S199–205. Epub 2013 Oct 22.https:// doi .org/ 10 .2105/ AJPH .2013 .301586PMid:24148056 PMCid:PMC3969140
32. Zuckerman B, Sandel M, Smith L, et al. Why pediatricians need lawyers to keep children healthy. Pediatrics. 2004 Jul;114(1):224–8.https:// doi .org/ 10 .1542/ peds .114 .1 .224PMid:15231932
33. Grumbach K, Bodenheimer T. Can Health Care Teams Improve Primary Care Prac-tice? JAMA. 2004 Mar 10;291(10):1246–51.https:// doi .org/ 10 .1001/ jama .291 .10 .1246PMid:15010447
34. Patterson BL, Gregg WM, Biggers C, et al. Improving delivery of EPSDT well- child care at acute visits in an academic pediatric practice. 2012 Oct;130(4):e988–95. Epub 2012 Sep 17.
35. Taylor E, Peikes D, Geonnotti K, et al. Why Is Quality Improvement Important for Primary Care Practices? Rockville, MD: U.S. Department of Health and Human Ser-vices, 2015.
36. Hudson JL, Selden TM, Banthin JS. The impact of SCHIP on insurance coverage of children. Inquiry. 2005 Fall;42(3):232–54.https:// doi .org/ 10 .5034/ inquiryjrnl _42 .3 .232PMid:16353761
37. Derose KP, Escarce JJ, Lurie N. Immigrants and health care: Sources of vulnerability. Health Aff (Millwood). 2007 Sep- Oct;26(5):1258–68.https:// doi .org/ 10 .1377/ hlthaff .26 .5 .1258PMid:17848435
38. DesRoches CM, Campbell EG, Rao SR, et al. Electronic health records in ambulatory care—a national survey of physicians. N Engl J Med. 2008 July;359(1):50–60. Epub 2008 Jun 18.https:// doi .org/ 10 .1056/ NEJMsa0802005PMid:18565855
39. Iddins BW, Frank JS, Kannar P, et al. Evaluation of team- based care in an urban free clinic setting. Nurs Adm Q. 2015 Jul- Sep;39(3):254–62.https:// doi .org/ 10 .1097/ NAQ .0000000000000103PMid:26049603
Chatterjee et al. 1391
40. Sandel M, Faugno E, Mingo A, et al. Neighborhood- level interventions to improve child-hood opportunity and lift children out of poverty. Acad Pediatr. 2016;16(3):S128–35.https:// doi .org/ 10 .1016/ j .acap .2016 .01 .013PMid:27044690
41. U.S. Department of Health and Human Services, U.S. Department of Housing and Urban Development, U.S. Department of Education. Policy statement on meeting the needs of families with young children experiencing and at risk of homelessness. Washington, DC: U.S. Department of Health and Human Services, U.S. Department of Housing and Urban Development, U.S. Department of Education, 2016.
42. Coker TR, Elliott MN, Kanouse DE, et al. Prevalence, characteristics, and associated health and health care of family homelessness among fifth- grade students. Am J Public Health. 2009 Aug;99(8):1446–52. Epub 2009 Jun 18.https:// doi .org/ 10 .2105/ AJPH .2008 .147785PMid:19542035 PMCid:PMC2707466
43. Mold JW, Peterson KA. Primary care practice- based research networks: working at the interface between research and quality improvement. Ann Fam Med. 2005 May- Jun;3 Suppl 1:S12–20.https:// doi .org/ 10 .1370/ afm .303PMid:15928213 PMCid:PMC1466954
44. Homer CJ, Lannon CM, Harbaugh N, et al. Classifying recommendations for clinical practice guidelines. Pediatrics. 2004 Sep;114(3):874–7.https:// doi .org/ 10 .1542/ peds .2004 – 1260PMid:15342869
45. Acevedo- Garcia D, McArdle N, Hardy EF, et al. The child opportunity index: improv-ing collaboration between community development and public health. Health Aff (Millwood). 2014 Nov;33(11):1948–57.https:// doi .org/ 10 .1377/ hlthaff .2014 .0679PMid:25367989
46. Doane S. Mass doctor’s prescription for homelessness. New York: CBS News, 2012.47. Post P. Defining and funding the support in permanent supportive housing:
recommendations of health centers serving homeless people. New York, NY: Na-tional Health Care for the Homeless Council for the Corporation for Supportive Housing, 2008.
48. Asch S, Connor SE, Hamilton EG, et al. Problems in recruiting community- based physicians for health services research. J Gen Intern Med. 2000 Aug;15(8):591–9.https:// doi .org/ 10 .1046/ j .1525 – 1497 .2000 .02329 .xPMid:10940152 PMCid:PMC1495576
49. Cull WL, O’Connor KG, Sharp S, et al. Response Rates and Response Bias for 50 Surveys of Pediatricians. Health Serv Res. 2005 Feb;40(1):213–26.https:// doi .org/ 10 .1111/ j .1475 – 6773 .2005 .00350 .xPMid:15663710 PMCid:PMC1361134
50. Halpern SD, Kohn R, Dornbrand- Lo A, et al. Lottery- based versus fixed incentives to increase clinicians’ response to surveys. Health Serv Res. 2011;46(5):1663–74. Epub 2011 Apr 14.https:// doi .org/ 10 .1111/ j .1475 – 6773 .2011 .01264 .xPMid:21492159 PMCid:PMC3207198
51. Health Resources and Services Administration Bureau of Primary Health Care.
Quality health care for homeless children1392
FY 2016 Service Area Competition: New, Competing Continuation, and Compet-ing Supplemental Funding Opportunity Announcement (FOA). Washington, DC: Health Resources and Services Administration Bureau of Primary Health Care, 2016. Available at: http:// bphc .hrsa .gov/ programopportunities/ fundingopportunities/ sac/ foafaqs .pdf.
52. Hagan J, Shaw J, Duncan P, eds. Recommendations for preventive pediatric health care. In: Bright futures: guidelines for health supervision of infants, children, and adolescents. 4th ed. Elk Grove Village, IL: American Academy of Pediatrics, 2017.
53. Health Resources and Services Administration. Health center program: health center program requirements. Washington, DC: Health Resources and Services Administra-tion, 2016.