StakeholderAnalysisSpreadsheet.xlsx

    Sheet1

    Stakeholder Interest or Concern Class/Role in EA Process (Key Player, Keep Satisfied, Keep Informed, Minimal Effort) Reason for Classification
    Program Executive Sponsor (Example) This stakeholder is interested in on-time, on-budget delivery of the CSI system to realize expected benefits for the DMV and its customers. Keep Informed This stakeholder is interested in overall bottom line results vs. the specific content of the EA.
    Head, Dept. of Motor Vehicles
    Chief Financial Officer
    Program Management Office
    Line Managers for Service Delivery Areas
    Credentialing and Tax Processing Specialists
    Customer Service Specialist
    Security Officer
    CIO
    Application Software Developer
    IT Operations Manager

    Sheet2

    Sheet3

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