The following spreadsheet shows an organizational chart for a small company that

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    The following spreadsheet shows an organizational chart for a small company that provides computer help desk services over the telephone. The company has a number of general and administrative personnel and two levels of telephone support. Customer service representatives (CSRs) are the first to receive initial telephone support calls. If the CSR is unable to solve the problem the call is passed to a software analyst who is more skilled than the CSRs to handle more complex questions.To make the data understandable to a computer it needs to be given more structure than it currently has. If you choose rows and columns to hold related information and then fill in the blanks the computer will be able to process the data with speed and efficiency.Part I: Perform the following operations using the worksheet provided:Part II: One of the most common worksheet functions is SUM. Perform the following operations on the FirstInitialLastName_week1IPa worksheet:

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