casestudytwocharts.docx

Questions that need to be addressed:	The Key Question the team will focus on:
1
2
3	Specific sub-questions that are part of the broader key question:
4	1
5	2
6	3

What we know for sure…	Our evidence for this is…
About the end users
About the service providers
About relevant laws and policies
About the broader community
About the system
What we don’t know but can find out…	The person responsible for getting this information…
What we don’t know and would have to guess about …

However, we answer the key question ______, it is important that …	Priority 1-5 Important – Crucial