ICT310 System Analysis And Design

Assessment and Submission Details
Marks: 35 % of the Total Assessment for the Course
Due Date: 9:00am Friday, Week 12
The assignment MUST be submitted on time.
Assignments are to be submitted by SafeAssign.
The assignment will be marked out of a total of 100 marks and forms 35% of the total assessment for the course. Once marked, ALL assignments will be checked for plagiarism and/or collusion between individuals.
Refer to your Course Outline or the Course Web Site for a copy of the “Student Misconduct, Plagiarism and Collusion” guidelines.
Note: Each student MUST make a second copy of the assignment and this copy MUST be produced within 24 hours of it being requested by the Course Co-ordinator. Failure to produce the second copy of the assignment when requested may result in loss of marks or a fail grade for the assignment.
Requests for an extension to an assignment extension MUST be made prior to the date of submission and requests made on the day of submission or after the submission date will only be considered in exceptional circumstances.

Case Study: Comfort Quilts Limited.
Background:
Comfort Quilts Limited is a Sydney based business which at the moment sells imported silk eiderdowns (doonas) such as the ones shown here to retail stores, wholesale outlets and through a website. The business purchases home-wares from many sources in China, with delivery through the postal service.
The business was started by the business owner, Alison Williams who undertook all the ordering and selling however the business has now grown to include both part-time and full-time employees. The organisation is also looking to expand further. Currently the business has just completed a project to replace a manual stock control and customer relationship systems with a custom system. They also use an accounting system which is used to manage the accounts receivable and accounts payable of the business. However, Comfort Quilts Limited is now looking to expand their range of goods sold.
Comfort Quilts plan to expand their range of quilts to include other natural materials such as cotton and wool. As part of their strategic planning they are also investigating including bed linens in natural materials such as linen and cotton sheet sets and quilt covers in their range. This expansion in the range of good offered will significantly affect their current purchasing systems.
They currently have online sales for the silk eiderdowns to private people rather than businesses, so this is a straight business to consumer transaction. They also offer a wholesale service for bulk purchases where they organize to have their brand labels sown on the quilts. This is an important part of their business, making up 50% of their sales.
Currently, an off the shelf accounting package is used and email for communication with suppliers and customers plus the new customer relationship management and sales system. There is a recognition that this new system now contains data which would be very useful for supply chain management. For Comfort Quilts the personal relationship they have had with suppliers is very important and they want to maintain this level of trust by sharing some sales data with suppliers.
Currently their suppliers are all in China however they are planning to import from other countries also such as India and Indonesia. They will store name, business number, address, telephone, email, country, currency goods sold in, payment terms. They plan to use a number of customs clearance agents to clear shipments through customs. For goods coming into Australia over the value of $1 000 GST is applied and a duty value ranging from zero to ten percent.
Purchases from suppliers are made in bulk (normally over 500 pieces) and are sent over a number of shipping channels, including couriers like UPS, air freight or shipping dependent on the quantity ordered and the urgency for the order. Sometimes a single purchase might be split between a number of shipping channels, with a smaller quantity being sent by a faster channel like a courier and the rest of the purchase being sent through a cheaper shipping channel. being Each of these shipping methods had a number of different attributes, including shipment leaving date and arrival date. Comfort Quilts want to be able to associate each purchase with the shipping method and maintain a record of the cost and length of time taken for each shipment. They also need to maintain details of each purchase.
Gary Tallent, would like to know stock levels of each item and how long each shipment of products takes to sell. He would also like to make bigger orders less often to take advantage of smaller shipping costs per piece of silk product and bulk ordering discounts offered by their suppliers.
Business Processes:
A JAD session with key stakeholders revealed the following information. The business processes described below are the system requirements for this information system solution:
• The customer relationship management application and sales application has already been completed therefore do not model any of these systems.
• Before Comfort Quilts Limited can buy from suppliers they must fill in an application. Applications are reviewed by the suppliers and not all applications are approved.
• Gary Tallent, the purchasing manager wants to be able to run reports on individual purchases, individual shipments and purchasing/ shipping reports at the end of the month.
• Alison Williams also wants to run a purchasing report showing details of each purchases, shipping method and the expected date of arrival of shipments on the first of every month.
• Any payments for salaries or expenses to purchases people are outside the scope of this system
End of Case Study

Part A
Question 1: Report
Your manager has done some reading and is sure that an adaptive systems development approach is necessary for the new information systems project to develop a project management system for Comfort Quilts Limited.

Your manager has asked you to write short report on one adaptive systems development methodology suitable for this project, choosing from methodologies such as Scrum, XP and UP. State what makes this methodology in particular align with this project. It is expected that you use the detail from the case study in your essay.
Your target audience is executive business people, who have extensive business experience but limited computing knowledge.
Your essay should be no less than one thousand (1000) words and it would be best to be no longer than one thousand five hundred (1500) words long.
Appropriate referencing is required. The textbook Satzinger et. al is a valid resource, however it is expected that at least five (5) other resources will also be used.
25 23 19 16 13 8 0
Outstanding: High Distinction: Distinction: Credit: Pass: Fail: Not Submitted:
An outstanding attempt – well formatted and professionally presented piece of work. An excellent piece of work that meets all the specified criteria with very minor omissions or mistakes More than competently meets the criteria specified with only minor mistakes or omissions. Competently meets the criteria as specified with few minor mistakes or omissions. Satisfactorily meets the criteria. Did not sufficiently meet the criteria to pass. No attempt made or different from what is acceptable

Part B
Modelling and Diagramming
Review the Comfort Quilts Limited case study and answer the following questions with reference to the information in the case study.
Do NOT extend the scope for any of the following solutions beyond that specifically described in the case study above.
You are permitted to make reasonable assumptions where necessary but these should be noted.
It is recommended that you review all documentation for this case study before finalising any single solution. Ensure that the required consistency has been included within and between each question solution.