IT services and cloud computing

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    MODULE 2-CASE STUDY: MUST USE THESE REFERENCES!!:
    Navavati M. Colp P. Aiello B. & Warefield A. (2014). Cloud security: A gathering
    storm. Communications of the ACM. 57 (5) 7079.
    Lango J. (2014). Toward software defines SLAs. Communications of the ACM.
    57(1) 5460.
    Galup S. D. Dattero D. Quan J. & Conger S. (2009). An overview of IT service
    management. Communications of the ACM 52(5). 124127. [ACM digital library]
    Carter P. E. (2010). IT service value creation in a global environment. Journal of
    Global Information Technology Management 13(4) 429. [ProQuest]
    Katzan H. (2010). On an ontological view of cloud computing. Journal of Service
    Science 3(1) 16. [ProQuest]
    Chang V. Bacigalupo D. Wills G. & Roure D. E. (2010).Categorization of cloud
    computing business models. Retrieved from
    http://eprints.ecs.soton.ac.uk/18751/11/vchang_ccgrid_2010_poster.pdf.
    Here is an interesting TED talk from Tim Berners Lee who invited the World Wide
    Web. He provides a thought provoking talking on open source data on the web
    provide through cloud computing.

    You may also find it useful to review the corporate statements on IT services
    provided by some of the biggest corporate names in the business this is how they are pitching the idea to their current and hoped for corporate and government
    clients:
    IBM IT services
    HP services
    Oracle services
    In addition the optional readings expand on many of the central points you may
    also want to do some independent research of your own to clarify any issues that
    concern you.When you have read through the articles and related material please compose a 4-6 page critical analysis paper following the general point/counterpoint model described below on the topic:
    Cloud computing and IT Services
    Provide a discussion on the benefits and issues of cloud computing. When should
    a firm purchase its IT services from the Cloud? What is the implication for IT
    oversight and the firms governance of those systems? If the firm moves to an
    Open Source environment how will its data be secured and strategic advantage
    gained over the competition?
    MUST HAVE LESS THAN 3% TURNITIN SCORE. ALL REFERENCES SHOULD BE AND MUST BE CITED IN-TEXT AND ON REFERNCE LIST. APA FORMAT

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