Saint LEO MGT441/ MGT441 Module 8 Final Exam (2016) 2016

    Question
    Module 8 final exam
    1. Question :
    Many bargaining books are tied to __________ so that answers to what if questions can be quickly calculated.
    annual reports
    benchmarks
    spreadsheets
    industry averages
    Question 2. Question :
    Which of the following is a major purpose of a bargaining convention?
    To announce the outcome of contract negotiations
    To raise grassroots issues for inclusion in the bargaining agenda
    To make the management publicly commit itself to certain concessions
    To create a face-saving exit strategy for the union leadership
    Question 3. Question :
    __________ is an example of integrative bargaining in which the parties approach the negotiation with the idea that when it is concluded both sides will have benefited.
    Distributive bargaining
    Mutual-gains bargaining
    Intraorganizational bargaining
    Attitudinal structuring
    Question 4. Question :
    __________ occurs when the parties disagree on an issue and when its settlement will involve a loss for one party and a gain for the other.
    Integrative bargaining
    Mutual-gains bargaining
    Distributive bargaining
    Attitudinal structuring
    Question 5. Question :
    Which of the following observations is true concerning distributive bargaining?
    It occurs when employers and unions accommodate each others needs without cost.
    It frequently involves employers desires to improve flexibility and unions desires for increased job security.
    It means some resource is in fixed supply and one partys gain of that resource is the other partys loss.
    It occurs when employers and unions accommodate each others needs through simultaneous gains.
    Question 6. Question :
    Local unions hold __________ before contract negotiations to help determine local members commitment to bargaining issues in case a strike is called.
    revision meetings
    counsels
    membership meetings
    bargaining conventions
    Question 7. Question :
    Why is bargaining required?
    Because it has historically been a strict legal requirement
    Because there are no trade-offs involved in the process
    Because both the parties are facing a win-win situation
    Because the parties have a conflict of interest on issues that jointly affect them
    Question 8. Question :
    Which of the following bargaining units is associated with a high propensity to strike?
    Southern
    Urban
    Female-dominated
    Younger members
    Question 9. Question :
    Which type of strike involves unauthorized work stoppage during the contract?
    Economic
    Wildcat
    Sympathy
    Unfair labor practice
    Question 10. Question :
    Which of the following observations concerning multiple-use site picketing is true?
    It is easiest to picket a primary employer without disrupting secondary businesses.
    The struck employer has usually leased the site from another company that owns the multiple-use site.
    It is easy to legally picket a multiple-use site.
    The Supreme Court has held that passive picketing to inform the public about a dispute can interfere with other multiple-use sites.
    Question 11. Question :
    The propensities to strike are negatively related to __________.
    family employment stability
    blue-collar background
    integrative bargaining views
    the labor relations climate
    Question 12. Question :
    A(n) __________strike is called after a contract expires and usually after there is an impasse to pressure the employer to settle on the unions terms.
    economic
    wildcat
    sympathy
    unfair labor practice
    Question 13. Question :
    Which of the following is not a result of a shutdown?
    Highly negative consequences for future labor relations
    Lost production revenues
    Competitors gearing up to take over the lost production
    Possible reduction in the struck companys market share
    Question 14. Question :
    Relatively speaking in __________ industries unionized worker quality is lower than that of their nonunion counterparts.
    manufacturing
    medical
    agricultural
    service
    Question 15. Question :
    More recently companies are likely to have implemented __________ pay programs to support new organizational structures stressing team designs.
    experience-based
    skill-based
    group achievements-based
    profit-sharing
    Question 16. Question :
    Large nonunion firms generally have formalized __________ with clearly communicated and unambiguous promotion criteria emphasizing seniority skills as well as development opportunities.
    career-growth patterns
    pay-increase scales
    job-posting systems
    grievance-addressing systems
    Question 17. Question :
    After unionization employers reduce their historical levels of investment in:
    newly unionized facilities.
    new technologies.
    hiring and retention of employees.
    employee benefits.
    Question 18. Question :
    A study tracking organizing success after passage of the __________ found organized firms had about a 20 percent lower rate of return to shareholders than firms remaining nonunion.
    McCarran-Ferguson Act
    Wagner Act
    Railway Labor Act
    Taft-Hartley Act
    Question 19. Question :
    Propensities to strike were seen to be positively related to __________.
    strike hardship
    education
    seniority
    pay rate
    Question 20. Question :
    If unionization leads to lower shareholder returns other things being equal top managers could be expected to try to __________ in their firms particularly if a substantial proportion of their compensation is in the form of stock options.
    increase worker motivation
    decrease high absenteeism
    reduce unionization
    introduce stock split option
    Question 21. Question :
    Cost-reduction strategies are associated with conflict and __________.
    the incidence of absenteeism
    the use of formal grievance procedures
    collective bargaining
    informal solution of problems
    Question 22. Question :
    According to a study __________ programs produced better results than programs run only by management which were not better than having no program.
    collaborative
    cooperative
    adversarial
    not-for-profit
    Question 23. Question :
    The organizational restructuring that began in the 1980s has been increasingly __________.
    hierarchy-oriented
    team-oriented
    employer-oriented
    individual-oriented
    Question 24. Question :
    Which of the following has a negative effect on performance?
    Extensive collaboration between management and labor
    Implementing product differentiation
    Acquiring new nonunion plants
    Deunionizing activity in any existing plant.
    Question 25. Question :
    Which of the following is associated with reduced productivity gains?
    Top union leader participation
    Technology changes
    Larger proportion of women in the workforce
    Subcontracting
    Question 26. Question :
    Which of the following is true about gainsharing plans?
    The adoption of gainsharing plans is often followed by the suspension of productivity-related bonuses for employees.
    Gainsharing plans tie periodic bonuses to labor productivity improvements.
    The adoption of gainsharing plans is associated with greater ability and inclination of a firm to design frequent restructuring programs.
    The employer is the actual and sole beneficiary of gainsharing plans.
    Question 27. Question :
    Employee involvement (EI) programs have three components: improving climate generating commitment and __________.
    diversifying skills
    complying with management directives
    generating profit
    implementing change
    Question 28. Question :
    __________ cover(s) disputes that occur over which job classification is entitled to perform certain work.
    Incentives
    Work assignment
    Discipline
    Working conditions
    Question 29. Question :
    When a grievance is unresolved even after presenting it to the industrial representative the parties submit the dispute to a(n) __________ who hears evidence from both sides and renders an award.
    international union representative
    arbitrator
    mediator
    union steward
    Question 30. Question :
    __________ is a form of subcontracting.
    Work assignment
    Outsourcing
    Arbitration
    Fractional bargaining
    Question 31. Question :
    Which is the area in which employees might be justified in unilaterally refusing a work assignment they have a valid reason to believe could lead to injury?
    Work schedules
    Working conditions
    Individual personnel assignments
    Production standards
    Question 32. Question :
    Which of the following is true of grievance mediation?
    It typically allows the parties to uncover and deal with the real reason for the conflict.
    It tends to increase the likelihood of settlements at lower levels.
    It tends to shift the focus from a problem-solving mode toward a rights (who wins) orientation.
    It is typically used for discharge grievances and those involving financial claims of more than $5000.
    Question 33. Question :
    Satisfaction with outcomes of the grievance procedure was negatively related to __________.
    issue importance
    union success rate
    size of the unit
    resolution rate
    Question 34. Question :
    __________ grievances most often concern promotions layoffs transfers and shift assignments.
    Discipline
    Incentive based
    Working condition
    Personnel assignment
    Question 35. Question :
    Which of the following observations concerning the Federal Mediation and Conciliation Service (FMCS) is true?
    The arbitrators whose names appear in the roster of FMCS are FMCS employees.
    FMCS arbitrators are private practitioners.
    FMCS provides reporting or facilities assistance.
    Unlike the AAA FMCS does not provide panels.
    Question 36. Question :
    In arbitration cases authoritarian approaches are more often applied for which of the following?
    Absenteeism
    Incompetence
    Dishonesty
    Alcohol use
    Question 37. Question :
    Which form of evidence is information specifically tying a person to a situation?
    Circumstantial evidence
    Direct evidence
    External evidence
    Subjective evidence
    Question 38. Question :
    Rules of evidence in arbitration are more __________ than those in courts of law.
    discretionary
    elective
    liberal
    binding
    Question 39. Question :
    Which of the following facilitates the entry of new arbitrators because relatively simple and straightforward cases are generally handled in this way?
    Expedited arbitration
    Mediation
    Formal arbitration
    Expert determination
    Question 40. Question :
    Which of the following situations consolidates the relevance of an evidence?
    If the evidence is based on hearsay
    If the evidence addresses a separate issue than that which is pertinent
    If the evidence is based on unverifiable facts
    If the evidence is material
    Question 41. Question :
    What are the three basic protections for arbitration laid down by the Supreme Court in the Steelworkers trilogy?
    Question 42. Question :
    Explain decertifications their implications and their influence.
    Question 43. Question :
    What are area-wide labor-management committees (AWLMCs)? List their major activities. What is the primary assumption behind the creation of AWLMCs?
    Question 44. Question :
    What is a bargaining book?

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