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    The Sky Hospital Consortium consists of 40 hospitals in various parts of the US. After being discharged patients are given a survey to determine if they are satisfied with the overall service. In most cases patients are satisfied. However some are dissatisfied. In addition out of those who responded as being dissatisfied some filed a formal complaint. In the Excel file Hospitals are the results for the patients during a specific year. The Sky Hospital Consortium is divided into the West Central and East Regions.
    The Sky Hospital Consortium wants to evaluate the performance of the hospitals. The Consortium wants to know which hospitals have the fewest complaints. You are to assist in the data analysis by using your knowledge of probability and conditional probability to help with the ranking of the hospitals as well as each Region.
    Managerial Report
    Prepare a report (see below) with your ranking of the hospitals based on the probabilities and conditional probabilities as well as the analysis of each region. Include the following seven (7) items in table format to support your ranking. Be sure to use five (5) decimal places for your probabilities in the table as some of them might be quite small.
    The probability of a patient responding Dissatisfied in each of the three different regions.
    The probability of a patient filing a formal complaint in each of the three different regions.
    The probability of a patient filing a formal complaint given a patient response of Dissatisfied in each of the three different regions.
    The probability of a patient responding Dissatisfied for each hospital.
    The probability of a patient filing a formal complaint for each hospital.
    The probability of a patient filing a formal complaint given a patient response of Dissatisfied for each hospital.
    Rank the hospitals within each region for each of the probabilities in 4 – 6. Then find the sum of the ranks and get an overall ranking for each hospital. Evaluate and discuss the meaning of your results. Use tables charts graphs or visual dashboards to support your findings.
    Write a report that adheres to the Written Assignment Requirements under the heading Expectations for CSU-Global Written Assignments found in the CSU-Global Guide to Writing and APA Requirements. As with all written assignments at CSU-Global you should have in-text citations and a reference page. An example paper is provided in the MTH410 Guide to Writing with Statistics.

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